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Market Orientation and Public Service Performance : New Public Management Gon…
The backbone of theory of the market-based approach New Public Management is that market orientation improves public service performance. In this article, market orientation is operationalized through the dominant theoretical framework in the business literature: competitor orientation, customer orientation, and interfunctional coordination. Market orientation is examined from the vantage point…
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- Volume 71, Issue 5, Sept/Oct 2011, pp. 707–717
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- 00333352
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- Public Administration Review
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Does the Love of Money Moderate the Relationship between Public Service Motiv…
To what extent do attitudes toward money—specifically, the love of money—moderate the relationship between public service motivation and job satisfaction among public sector professionals in China? The authors collected data from full-time public sector professionals who also were part-time students in a master of public administration program in eastern China. After confirmatory factor analyse…
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- Volume 71, Issue 5, Sept/Oct 2011, pp. 718–727
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- 00333352
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- Public Administration Review
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Family-Friendly Human Resource Policy : Is It Still Working in the Public Sec…
The balance between work and family plays a pivotal but evolving role in human resource policy. Ensuring that human resource policy responds to rapidly changing American family demographics, particularly the recent sharp increase in single unmarried Americans, is a major challenge. Compensation policy long has focused on family-oriented values by promising increased capacity to provide for a fa…
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- Volume 71, Issue 5, pp. 728–739, Sept/Oct 2011
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- 00333352
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- Public Administration Review
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Covert Pay Discrimination : How Authority Predicts Pay Differences between Wo…
Research repeatedly highlights the gap between male and female earnings across the public and private sectors. The authors address an overlooked manifestation of pay discrimination against women in the labor market. Using a survey of 384 public sector chief procurement officers, they analyze the indirect effects of gender on women’s pay through the intervening variable of authority. Gender affe…
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- Volume 71, Issue 5, pp. 740–750, Sept/Oct 2011
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- 00333352
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So Hard to Say Goodbye? Turnover Intention among U.S. Federal Employees
Why do U.S. federal government employees choose to leave the federal service? By focusing on turnover intentions, this article develops propositions about why employees anticipate leaving their jobs along three dimensions: (1) demographic factors, (2) workplace satisfaction factors, and (3) organizational/relational factors. Two distinct measures of turnover intention are advanced that reflect …
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- Volume 71, Issue 5, pp. 751–760, Sept/Oct 2011
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- 00333352
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- Public Administration Review
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Implications of Occupational Locus and Focus for Public Service Motivation : …
Is occupational locus or focus important for public service motivation? Does national context influence public service motivation? To answer both questions, the author examines attitudes toward work motives from national samples in 11 North American and Western European nations using multilevel binary logistic regression analysis. The findings demonstrate that the locus of an occupation in gove…
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- Volume 71, Issue 5, Sept/Oct 2011, pp. 761–771
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- 00333352
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A New Look at Comparative Public Administration : Trends in Research and an A…
Intensified globalization, especially the necessity to learn more about how administrative reforms work effectively in different cultural contexts, requires public administration research to embrace comparative perspectives. How well is the field advancing in that direction? This article presents the results of a content analysis of 151 comparative public administration articles from 2000 to 20…
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- Volume 71, Issue 6, Nov/Dec 2011, pp. 821–830
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- 00333352
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- Public Administration Review
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The Financial Crisis : A Retrospective
Government efforts to manage the financial crisis and to promote economic recovery have been extensive over the past three years. Hundreds of billions of dollars have been distributed—and much of it now repaid—from the Troubled Asset Relief Program. The Federal Reserve holds more than $2 trillion in mortgage-backed securities, collateralized loans to financial institutions, and other assets and…
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- Volume 71, Issue 6, pp. 841–849, Nov/Dec 2011
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- 00333352
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- Public Administration Review
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Stipends in Volunteer Civic Service : Inclusion, Retention, and Volunteer Ben…
What is the role of stipends as an institutional facilitator in volunteer civic service? By examining the relationship of stipend receipt to volunteer diversity, time commitment, and perceived benefits from a longitudinal study of older adults serving in Experience Corps, this article assesses stipend status relative to volunteer sociodemographic characteristics, motivations, intensity and dura…
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- Volume 71, Issue 6, pp. 850–858, Nov/Dec 2011
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- 00333352
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Do Donors Penalize Nonprofit Organizations with Accumulated Wealth?
Does current accumulated wealth by nonprofit organizations influence contributions from individuals? Existing research demonstrates that financial reserves aid program continuity during economic downturns. Yet donors, charity watchdogs, and policy makers voice concern about accumulated wealth in nonprofits. This empirical analysis examines whether the expected negative relationship occurs when …
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- Volume 71, Issue 6, pp. 859–869, Nov/Dec 2011
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- 00333352
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- Public Administration Review
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Does Family-Friendly Policy Matter? Testing Its Impact on Turnover and Perfor…
This study investigates the relative effects of four types of family-friendly policies—child care subsidies, paid leave for family care, telework, and alternative work schedules—on turnover rates and effectiveness in federal agencies. Contemporary social exchange theory predicts that an agency’s average level of satisfaction with a specific family-friendly policy is negatively associated with t…
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- Volume 71, Issue 6, pp. 870–879, Nov/Dec 2011
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- 00333352
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Further Dissecting the Black Box of Citizen Participation : When Does Citizen…
While various descriptive and prescriptive citizen participation models suggest ways to improve citizen participation, none has been subjected to large-scale empirical tests. This article develops and tests an organizational theory model that explores the conditions under which citizen involvement as a general strategy can improve administrative decision making. The new model focuses on organiz…
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- Volume 71, Issue 6, pp. 880–892, Nov/Dec 2011
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- 00333352
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What We Know, and What We Have Not Yet Learned : Triple Disasters and the Fuk…
Japan is the only country to suffer twice from the terrible consequences of atomic bombs. Hiroshima and Nagasaki are renowned internationally for experiencing the first twin devastating nuclear attacks in history. Unfortunately, Japan has witnessed several other serious nuclear-related disasters in recent years. The much-publicized Fukushima disaster in 2011 is one of them. How could such a ser…
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- Volume 71, Issue 6, pp. 893–899, Nov/Dec 2011
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- 00333352
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Enactment and Implementation of the National Security Personnel System : Poli…
This case study reviews the enactment and implementation of the National Security Personnel System (NSPS) in the U.S. Department of Defense. Proponents of reform seized the opportunity to enact reform in the aftermath of 9/11, basing their arguments on national security concerns. However, the policy-making process did not produce a consensus for reform among key stakeholders in the personnel ma…
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- Volume 71, Issue 6, pp. 900–908, Nov/Dec 2011
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- 00333352
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The Future of the Study of Public Administration : Embedding Research Object …
What should be done to advance the study of public administration? A strong argument is advanced by outgoing PAR managing editor Jos C. N. Raadschelders that the field benefits significantly from greater attention to ontology and epistemology. To be sure, empirical, evidence-based research has its place, but its basis and the meaning of findings seldom are questioned. Why? Many public administr…
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- Volume 71, Issue 6, pp. 916–924, Nov/Dec 2011
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- 00333352
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Federalist No. 1 : How Would Publius Define Good Government Today?
Federalist No. 1 sets the basic framework for interpreting the U.S. Constitution. It contains an implied definition of “good government” that occupied the founders as they built a stronger national government. This essay explains the conflict embedded in the debate between the two theories of good government offered by Alexander Hamilton and Thomas Jefferson and asks how the competing definitio…
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- Vol. 71, Issue Supplement s1, Dec 2011, pp. s7–s14
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- 00333352
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Federalist No. 7 : Is Disunion among the States a Hidden Source of Strength?
Federalist Nos. 6 and 7 address the problems of disunion that led the founders to imagine a stronger national government, arguing that the states were and would continue to be a source of unyielding conflict without national supremacy. This essay asks how the states have adjusted to the Constitution under the Tenth Amendment and posits that the states are a hidden source of energy toward good g…
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- Vol 71, Issue Supplement s1, Dec 2011, pp. s15–s21
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- 00333352
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- Public Administration Review
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Federalist No. 10 : How Do Factions Affect the President as Administrator-in-…
Federalist No. 10 arguably is the most frequently read of the Federalist Papers, in no small measure because it offers a distinct and often negative image of the polity as a source of conflict. It argues that factions cannot be tamed, but they can be controlled. This essay argues that factions have weakened effective public administration and offers a detailed discussion of the proliferation of…
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Federalist No. 10 : Are Factions the Problem in Creating Democratic Accountab…
Federalist No. 10 contains an optimistic view of the national government's ability to fulfill its obligations in the midst of what was, at the time, a small but challenged nation. This essay suggests that the founders did not anticipate the pernicious effects of rent seeking, corruption, and repression of minorities, and they failed to anticipate the calamities associated with slavery. The essa…
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- Vol. 71, Issue Suppl. s1, Dec. 2011, pp. s29–s36
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- 00333352
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- Public Administration Review
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Federalist No. 23 : Can the Leviathan Be Managed?
Federalist No. 23 offers a strong case for national power and the need to grant “means proportional to the end” to the new government. This essay argues that the founders could not have anticipated the breadth of today's national agenda and offers a framework for designing a more strategic and effective public enterprise.
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- Vol. 71, Issue Suppl. s1, pp. s37–s46, Dec 2011
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- 00333352
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