Journal Articles

Knowledge-intensity as an organisational characteristic

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The sector of knowledge-intensive business services (KIBS) has a central role in modern economies. However, there are no explicit and generally acknowledged criteria for characterising KIBS or other knowledge-intensive organisations. In addition, the concept of knowledge-intensity has no significant managerial use. This paper aims to widen the existing understanding about the concept of knowledge-intensity and take a step towards its operational application and managerial usefulness. Methodologically, two steps are carried out. First, a conceptual study based on intellectual capital literature and literature on knowledge-intensive firms is carried out. Second, an interview study (n=8) is carried out to empirically examine the role of knowledge assets in selected KIBS organisations. This paper contributes by tackling the vagueness of the concept of knowledge-intensity: the paper demonstrates that there are different types of ‘knowledge-intensity profiles’ among KIBS companies and that knowledge assets can be used as an analytical framework to identify the sources of value creation.

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Detail Information

Series Title

Knowledge Management Research & Practice

Call Number

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Publisher

United Kingdom : Palgrave Macmillan., 2011

Collation

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Language

English

ISBN/ISSN

14778238

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

Vol. 9, No. 4, December 2011,pp. 315–326

Subject(s)

Knowledge assets
Intellectual capital
Knowledge-intensity as an organisational
Knowledge-intensive business services

Specific Detail Info

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