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Journal Articles

Relational capital inside multinationals

Zaragoza-Saez, Patrocinio - Personal Name; Claver-Cortes, Enrique - Personal Name;

Linking the knowledge-based view, the multinational theory and the intellectual capital-based view of the firm, this paper seeks to identify the main activities belonging to the relational capital of multinationals and the extent to which they contribute to knowledge development and transfer between their different subsidiaries. Six multinational and knowledge-intensive firms placed in Spain have been analysed through a qualitative research based on a multiple case-study. Its findings show the main relational activities that facilitate knowledge flows between the different units of a multinational. These activities are classified into four categories: relational structures (work teams, communities of practices, transnational teams, centres of excellence), tools (information and communication technologies, internal communication and publications), practices (expatriates) and socialisation. Tacit knowledge, as well as the idiosyncratic nature that most of them have, makes the relational capital of the firms studied become a source of competitive advantage.


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Detail Information
Series Title
Knowledge Management Research & Practice
Call Number
-
Publisher
United Kingdom : Palgrave Macmillan., 2011
Collation
-
Language
English
ISBN/ISSN
14778238
Classification
-
Content Type
-
Media Type
-
Carrier Type
-
Edition
Vol. 9, No. 4, December 2011, pp. 293–304
Subject(s)
Knowledge management practice
Relational capital inside multinationals
Internal network
Specific Detail Info
-
Statement of Responsibility
-
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Kemitraan Library
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Established in 2003, the Library of Kemitraan was originally designed to record and collect all Kemitraan and grantees publications. However, today it broadly develops and serves more sectors to expand the collection to facilitate research activities, particularly since the inception of the Knowledge and Research Management within Kemitraan.

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