Journal Articles

The KM processes in Malaysian SMEs : an empirical validation

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This research attempts to investigate the degree of implementation of knowledge management (KM) processes in the small and medium enterprises (SMEs). The literature suggested that there are three general KM processes: construction, embodiment, and deployment. The processes are examined in detail which included the contributions of the KM process to enterprise performance. The data collected from 70 owners/managers of SMEs indicate that all the three processes are moderately implemented. However, the SMEs view KM processes as somewhat important in contributing towards better enterprise performance. The findings can be used as a guideline for SMEs to undergo a self-check and to help them rethink and reposition themselves in light of the findings. It helps SMEs to frame their KM activities to enable the creation, communication, and application of knowledge, which should allow them to drive the capability of creating and retaining a greater value onto their core business competencies.

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Detail Information

Series Title

Knowledge Management Research & Practice

Call Number

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Publisher

New York : The New School., 2011

Collation

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Language

English

ISBN/ISSN

0037783X

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

Vol. 9, No. 2, June 2011,pp. 185–196

Subject(s)

Malaysia
Knowledge Management
process
The KM processes in Malaysian SMEs
Small and medium enterprises

Specific Detail Info

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Statement of Responsibility

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