Journal Articles

PERFORMANCE MEASUREMENT IN SPANISH LOCAL GOVERNMENTS. A CROSS-CASE COMPARISON STUDY

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This paper explores local government in Spain: the nature of and extent to which performance measures are developed and how they are used in some of the biggest Spanish local governments. The features of performance measurement in Spain raise the question of why non-mandatory performance indicators are introduced and why specific initiatives are undertaken. A cross-theory strategy allows us to build a wider explanation of the cases studied. This study shows that performance measurement systems are not neutral but conditioned by the environmental context of each local government to fit into its organizational structure. Spanish local governments are experimenting with different approaches – centralized/decentralized, top-down/bottom-up, internal/external use – to implement performance measures. A relationship between external use and the top-down approach, and internal use and the bottom-up approach can be found. Our results also show that the institutional image value of taking decisions under rational decision-making models is the primary driver of implementation processes.

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Detail Information

Series Title

Public Administration

Call Number

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Publisher

Hoboken, United States : Wiley-Blackwell., 2011

Collation

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Language

English

ISBN/ISSN

00333298

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

Volume 89, Issue 3, September 2011, pages 1081–110

Subject(s)

PERFORMANCE MEASUREMENT IN SPANISH

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