Journal Articles

Public Service Ethos : Developing a Generic Measure

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This article conceptualizes public service ethos as a multidimensional construct and develops a framework that explains first, why individuals are motivated by this ethos (Public Service Belief); second, how they deliver public services in accordance with this ethos (Public Service Practice); and third, what ends they perceive it to endorse (Public Interest). Despite considerable interest in public service ethos within the public administration literature, research is constrained by the absence of a measure of this ethos. This article therefore reports three studies conducted to advance theory and research through the development of a psychometrically sound instrument. Confirmatory factor analysis demonstrates support for a three-factor structure, where the dimensions are distinct but related aspects of public service ethos. Moreover, findings show this measure to be valid, reliable, and generalizable. As such it offers researchers an instrument with which to better explore the character and existence of a public service ethos.

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Detail Information

Series Title

Journal of Public Administration Research and Theory

Call Number

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Publisher

Thousand Oak : Oxford University Press., 2011

Collation

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Language

English

ISBN/ISSN

10531858

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

Vol. 21, Number. 1, January 2011.pp. 27-51

Subject(s)

Public service ethos

Specific Detail Info

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Statement of Responsibility

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