Journal Articles

Moderators of the Relationship Between Group Helping Norms and Individual Helping

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Researchers have recently devoted increasing attention to employee helping behavior at the work group level of analysis. Despite this surge in interest, possible moderators of the relationship between group helping norms and individual helping behavior have not been empirically examined. In a study of 147 employees and their supervisors working in 30 groups of a telecommunications company, we found that when individuals are more attracted to the group, group helping norms were more strongly related to individual helping. Contrary to expectations, when individuals’ role ambiguity is lower, employees are more likely to align their behavior with group norms, but when ambiguity is higher, they exhibit an intermediate level of helping regardless of the norms. Implications and areas for future research are discussed.

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Detail Information

Series Title

Small Group Research

Call Number

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Publisher

Thousand Oak : sage publisher., 2011

Collation

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Language

English

ISBN/ISSN

10464964

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

Vol. 42 no. 2, April 2011.pp. 225-248

Subject(s)

Organizational citizenship behavior
Norms
Helping

Specific Detail Info

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Statement of Responsibility

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