Journal Articles

Conflict in Small Groups : The Meaning and Consequences of Process Conflict

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Through three studies of interacting small groups, we aimed to better understand the meaning and consequences of process conflict. Study 1 was an exploratory analysis of qualitative data that helped us to identify the unique dimensions of process conflict to more clearly distinguish it from task and relationship conflict. Study 2 used a broader sampling of participants to (a) demonstrate why process conflict has been difficult to discriminate from task conflict in many conflict scales, and (b) develop a two-factor Process Conflict Scale that effectively distinguishes process from task conflict. Study 3 used this new scale to examine the relationship between process conflict and group viability (group performance, satisfaction, and effective group process). The results showed that process conflict negatively affects group performance, member satisfaction, and group coordination.

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Detail Information

Series Title

Small Group Research

Call Number

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Publisher

Thousand Oak : sage publisher., 2011

Collation

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Language

English

ISBN/ISSN

10464964

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

Vol. 42 no. 2, April 2011.pp. 127-176

Subject(s)

Conflict in small group
Small group process
Intragroup conflict
Process conflict

Specific Detail Info

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Statement of Responsibility

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