Journal Articles

The interplay between individual and collective knowledge : technologies for organisational learning and knowledge building

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This article presents a framework model that defines knowledge building as a co-evolution of cognitive and social systems. Our model brings together Nonaka's knowledge-creating theory and Luhmann's systems theory. It is demonstrated how collaborative knowledge building may occur – in an ideal situation – within an organisation, when people interact with each other using shared digital artefacts. For this purpose, three different technologies are introduced as examples: social-tagging systems, pattern-based task-management systems, and wikis. These examples have been chosen to demonstrate that knowledge building can occur with respect to both declarative and procedural knowledge. The differences and similarities between these technologies, as far as their potential for organisational knowledge building is concerned, are discussed in the light of the framework model.

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Detail Information

Series Title

Knowledge Management Research & Practice

Call Number

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Publisher

United Kingdom : Palgrave Macmillan., 2010

Collation

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Language

English

ISBN/ISSN

14778238

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

Vol. 8 No. 1, March 2010.pp. 33–44

Subject(s)

Tacit Knowledge
Knowledge management tools
Organisational learning
The interplay between individual and collective
Collaborative systems
Knowledge and information

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