Journal Articles

Making knowledge management work : tactical to practical

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Over the past 20 years, many researchers and theorists have generated a significant body of literature in the interrelated fields of knowledge management (KM), organizational learning (OL), and knowledge creation (KC). A large body of work generated by proponents of technology as a primary facilitator of KM, OL, and KC supports the expenditure of billions of dollars in information technology infrastructure and knowledge management systems. A separate body of work generated by behaviourists illustrates how organizational culture is a major determinate in the effectiveness of the technology. Ultimately, corporate executives measure success in terms recognizable to financial markets. Yet, an empirical link connecting the interrelated dots needed to provide practical guidance to practitioners and executives remains elusive. This paper summarizes historical and current perspectives within the field and identifies the need for continue empirical research to build a practical construct.

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Detail Information

Series Title

Knowledge Management Research & Practice

Call Number

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Publisher

United States : Palgrave Macmillan., 2011

Collation

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Language

English

ISBN/ISSN

14778238

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

Vol. 9, No. 1, March 2011.pp. 84–94

Subject(s)

Organizational learning
organizational culture
Knowledge Management
Knowledge creation
Making knowledge management work
Organizational trust

Specific Detail Info

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Statement of Responsibility

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