Journal Articles
Managers’ Trait Emotional Intelligence and Group Outcomes : The Case of Group Job Satisfaction
The purpose of this study is to extend the emerging literature on the effects of managers’ emotional skills on group outcomes. Specifically, the authors propose and test a theoretical model that examines impact of managers’ trait emotional intelligence (EI) on group job satisfaction. Data are based on middle managers and their immediate team members from public service organizations. Results, using Bayesian path analysis, indicate that middle managers’ trait EI has a significant indirect effect on group job satisfaction via group evaluative judgment toward manager’s trait EI. Results advance the emerging literature on the effects of team leader EI on group dynamics in the context where the manager holds legitimate authority.
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