Journal Articles

What Respondents Really Expect From Researchers

---

This article addresses the issue of falling response rates in telephone surveys. To better understand and maintain respondent goodwill, concepts of psychological contract and respondent expectations are introduced and explored. Results of the qualitative study show that respondent expectations are not only socially contingent but also ego-expressive, utilitarian, pleasurable, and epistemic by nature. Although results are reassuring in terms of commercialization of the psychological contract, they indicate some radical changes that are needed for the respondents to accept its continuation. The article discusses several practical and theoretical implications of such changes and suggests a series of corresponding propositions aimed at facilitating and inspiring future developments in this field

---

Availability

No copy data

Detail Information

Series Title

Evaluation Review

Call Number

-

Publisher

California : Sage Publications., 2008

Collation

-

Language

English

ISBN/ISSN

0193-841X

Classification

-

Content Type

-

Media Type

-

Carrier Type

-

Edition

Vol. 32, No. 4, August 2008. Page 363-391

Subject(s)

Response Rates
Survey Participation
Psychological Contract
Respondents' Expectations
What Respondents Really Expect

Specific Detail Info

-

Statement of Responsibility

-

Other version/related

File Attachment

Comments

---

You must be logged in to post a comment