Journal Articles

Team Leader Structuring for Team Effectiveness and Team Learning in Command-and-Control Teams

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Due to their crucial and highly consequential task, it is of utmost importance to understand the levers leading to effectiveness of multidisciplinary emergency management command-and-control (EMCC) teams. We argue that the formal EMCC team leader needs to initiate structure in the team meetings to support organizing the work as well as facilitate team learning, especially the team learning process of constructive conflict. In a sample of 17 EMCC teams performing a realistic EMCC exercise, including one or two team meetings (28 in sum), we coded the team leader’s verbal structuring behaviors (1,704 events), rated constructive conflict by external experts, and rated team effectiveness by field experts. Results show that leaders of effective teams use structuring behaviors more often (except asking procedural questions) but decreasingly over time. They support constructive conflict by clarifying and by making summaries that conclude in a command or decision in a decreasing frequency over time.

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Detail Information

Series Title

Small Group Research

Call Number

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Publisher

Thousand Oaks, CA : Sage Publications., 2017

Collation

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Language

English

ISBN/ISSN

10464964

Classification

NONE

Content Type

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Media Type

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Carrier Type

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Edition

Volume 48, Issue 2, April 2017; pp. 215–248

Subject(s)

Team Leadership
Team learning
structuring behavior
constructive conflict

Specific Detail Info

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Statement of Responsibility

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