Journal Articles
Emotional Intelligence, Information Elaboration, and Performance The Moderating Role of Informational Diversity
This article explores the effects of emotional intelligence (EI) in a team setting. Informational diversity is theorized to moderate the relationship between team EI and performance. I propose that EI increases the ability of team members to engage each other in information elaboration and that elaboration leads to better performance when teams are informationally diverse. In a laboratory study of 47 teams, EI is positively related to performance in the informationally diverse but not homogeneous condition and that elaboration mediates this moderated relationship. The results speak to the importance of studying EI at the team level and considering its boundary conditions.
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