Journal Articles

A Multilevel Examination of the Impact of Team Interpersonal Processes

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This study examined factors that affect individuals’ intentions to remain with their current organization, as well as team-level, manager-rated effectiveness, using a sample of 78 teams from a large grocery store chain within the Baltic region. The results suggest that team interpersonal processes play a key mediating role in facilitating both outcomes. Specifically, interpersonal processes had a positive effect on manager-rated team effectiveness. Furthermore, the quality of team interpersonal processes had a significant positive impact on employees’ commitment to the organization, which, in turn, was found to enhance employees’ intention to remain in that organization. Similarly, professional familiarity served as a salient antecedent of team interpersonal processes. This study, thus, offers evidence of the multilevel importance of interpersonal processes as a critical driver of both team- and individual-level outcomes.

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Detail Information

Series Title

Small Group Research

Call Number

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Publisher

Thousand Oaks : Sage Publications., 2015

Collation

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Language

English

ISBN/ISSN

1046-4964

Classification

NONE

Content Type

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Media Type

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Carrier Type

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Edition

Volume 46, Issue 2 April 2015, pages 227-262

Subject(s)

Teams
Effectiveness
Interpersonal processes
Familiarity

Specific Detail Info

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Statement of Responsibility

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