How to turn customer complains into customer satisfaction: simple steps to improve public service delivery, Vol. II : toolbox

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How to turn customer complains into customer satisfaction: simple steps to improve public service delivery, Vol. II : toolbox

Support for Good Governance [SfGG] Kementerian Pendayagunaan Aparatur Negara [Menpan] - Organizational Body; GTZ - Organizational Body;

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1712 354.598, IND, h Book Shelf Available

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Series Title: -
Call Number: 354.598, IND, h
Publisher: Jakarta : MENPAN., 2004
Collation: 48p.; 25 cm
Language: English
ISBN/ISSN: -
Classification: NONE
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): Public services-Indonesia
Public administration
Specific Detail Info: -
Statement of Responsibility: -

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