Journal Articles

Meetings Matter : Effects of Team Meetings on Team and Organizational Success

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This study follows the idea that the key to understanding team meeting effectiveness lies in uncovering the microlevel interaction processes throughout the meeting. Ninety-two regular team meetings were videotaped. Interaction data were coded and evaluated with the act4teams coding scheme and INTERACT software. Team and organizational success variables were gathered via questionnaires and telephone interviews. The results support the central function of interaction processes as posited in the traditional input-process-output model. Teams that showed more functional interaction, such as problem-solving interaction and action planning, were significantly more satisfied with their meetings. Better meetings were associated with higher team productivity. Moreover, constructive meeting interaction processes were related to organizational success 2.5 years after the meeting. Dysfunctional communication, such as criticizing others or complaining, showed significant negative relationships with these outcomes. These negative effects were even more pronounced than the positive effects of functional team meeting interaction. The results suggest that team meeting processes shape both team and organizational outcomes. The critical meeting behaviors identified here provide hints for group researchers and practitioners alike who aim to improve meeting success.

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Detail Information

Series Title

Small Group Research

Call Number

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Publisher

Thousand Oak : sage publisher., 2012

Collation

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Language

English

ISBN/ISSN

10464964

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

Vol. 43 no. 2, April 2012,pp. 130-158

Subject(s)

Work groups
Group processes
Interaction analysis
Meetings Matter
Team success

Specific Detail Info

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Statement of Responsibility

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