Virtual teams and other online groups can find it challenging to establish norms that allow them to effectively balance task and relational aspects of their discussions. Yet, in our reliance on organizational and team theories, small group scholars have overlooked the potential for learning from examples offered by online communities. Theories of deliberation in small groups offer scholars a wa…
This article uses a case study to analyse two main dilemmas that performance auditors face when auditing complex interventions in governance. The first dilemma, concerning the performance auditors’ roles as improvement agents and independent controllers, is that the improvement agenda often implies interacting closely with the auditees whereas controlling requires independence. The second dilem…
To maximize the impact of research on programs, this article proposes a ‘reaching-down—reachingup’ perspective in evaluation design, whereby it serves two functions simultaneously: the program improvement function, reaching down, and the knowledge development function, reaching up. This proposal frames applied research as a particular species of evaluation. As validity is a fundamental assessme…
All over the world, there is pressure on higher education institutions (HEIs) to admit increasing numbers of students. In most parts of Sub-Saharan Africa, however, the increasing demand for student places at HEIs is in the context of enormous reductions in the availability of institutional resources. Efforts at the expansion of enrolments have focused on expanding the availability of resources…
This article addresses the question ‘Does aid work?’ by asking ‘How do we know if it works?’ Despite substantial refinement in evaluation approaches, evaluation remains without any orthodoxy about how to assess effectiveness. The article examines the purposes of evaluation to discern unresolved tensions between accountability and an organizational learning approach. This is framed by the curren…
The publication of Agenda 21 for Culture in 2004, gave rise to significant growth in the area of evaluating public cultural policies. Despite these efforts, however, many challenges still remain on the long road to consolidating municipal cultural policies. We put forward a system of evaluation indicators aimed at managers and policy makers interested in evaluating local cultural policies withi…
This paper seeks to critically examine the emergence of contemporary religious fundamentalisms and how they have been able to acquire influence in a way that has opened new ‘fault lines’ within multiculturalist public policy discourse. Specifically, the paper is interested in understanding the curiously paradoxical place of religion and faith based groupings in the contemporary multicultural po…
This paper discusses the early implementation of the Mental Capacity Act 2005 in health and social care in England. The author examines the research evidence to date, particularly monitoring data from the Department of Health, in order to review the progress made in implementation. The extent to which the Act is achieving its overall aim of facilitating decision-making by people lacking capacit…
Dominant discourses regarding concerns with anti-social behaviour in England and Victoria, Australia, reveal counterposed perspectives; the former positioning anti-social behaviour as an issue of law and order and an extension of concerns with crime and victimization, and the latter emphasizing concerns with the vulnerability of the perpetrator. These opposing perspectives inevitably give rise …
When local government authorities began to develop criminal policies with the police in the 1980s, crime prevention was advocated as an inclusive, holistic approach to crime control that had the potential to challenge the prevailing justice paradigm. To date this new prevention paradigm has not been realized in England and Wales. The police and courts are being relied upon more than ever, and r…
Foremost amongst social policy interventions, state education has a singular and foundational role in the promotion of equality and human rights. This paper explores the way that such matters are addressed in the policy and law making programmes of the UK’s devolved administrations. It is argued that this is an appropriate locus of enquiry for the constitutional law establishing the devolved le…
This article aims to contribute to the growing body of scholarly work that critically deconstructs dominant discourse on ‘trafficking’ and to the literature that documents and theorizes the gap between states’ spoken commitment to children’s rights and the lived experience of migrant children in the contemporary world. It contrasts the intense public and policy concern with the suffering of ‘tr…
There has been a massive expansion in published information about the performance of bodies delivering public services but little research about the effects on citizens. Research on information and political participation suggests that information cues allow citizens to economize on the need for full information, influencing their perceptions and attitudes and helping them hold democratic gover…
This article uses exponential random graph models to investigate the roles of policy-relevant beliefs and social capital as drivers of network structure. The advocacy coalition framework argues that actors with similar policy beliefs are more likely to form coalitions, leading to policy subsystems fragmented into ideological groups. Social capital is defined as trust and norms of reciprocity, w…
In an era of privatization, government-nonprofit relations largely determine the face of social provision. Yet, little is known about the organizational factors that influence the receipt of government allocations by nonprofit human service organizations. This study examines how the institutional and ecological environments under which nonprofit human services operate along with the political a…
Employing intrinsically motivated individuals has been proposed as a means of improving public sector performance. In this article, we investigate whether intrinsic motivation affects the sorting of employees between the private and the public sectors, paying particular attention to whether extrinsic rewards crowd out intrinsic motivation. Using British longitudinal data, we find that individua…
This article examines the institutional motivations underlying innovation. Although attention to motivation played a role in early theorizing on innovation, the phenomenon is understudied empirically. A clearer understanding of the relative importance of differing institutional motivations can illuminate why public organizations adopting innovative strategies and programs often fail to replicat…
Public service motivation (PSM) is perceived as a multidimensional construct, as an overall, unobserved latent variable with various latent dimensions. The present study focuses on the relationships between PSM and its dimensions. The purposes in this study are to confirm a set of revised items as indicators of a rational base of PSM, to compare a four-factor model with various three-factor mod…
In the United States, housing policies focused on assisting low-income families toward homeownership have resulted in the creation of publicly subsidized affordable mortgage programs. Private lenders and their employees (loan originators) are often the key point of contact to connect low-income borrowers to public programs. But why would loan originators offer borrowers public loan programs, pa…
This article presents a theoretical assessment of how the impact of management might differ in public versus private organizations. It essentially seeks to reframe the debate from “are public organizations are different from private organizations?” to “is the impact of management action the same in both sectors?” We start with a series of assumptions based on a set of relevant variables and the…