Since the early 1990s, public networks have been implemented in many countries to solve 'wicked' public problems, addressing such issues as health, social care, local development and education. While considerable research has been carried out into public networks, both managers and scholars are left with some doubts about network effectiveness. In fact literature on this topic has been highly f…
Citizen surveys often measure service use as well as perceived performance, typically in the form of quality or satisfaction ratings. But little attention has been paid to the relationship between public service use and satisfaction. How do the service ratings or satisfaction judgements of frequent users differ from those of infrequent users? Is the direction of the use-satisfaction relationshi…
Claims that a particular policy has been a 'success' are commonplace in political life. However, a few of these claims are justified in any systematic way. This article seeks to remedy this omission by offering a heuristic which practitioners and academics can utilize to approach the question of whether a policy is, or was, successful. It builds initially on two sets of literature: Boyne's work…
The authors reviewed recently published research on small groups and teams to understand how within-team nonresponse is reported and handled. They used Monte Carlo simulation to investigate how data-handling choices affect measurement reliability and hypothesis testing under conditions of random and systematic nonresponse. More complete reporting of nonresponse is recommended by the authors, an…
This study proposes that individual competitive expectations play a critical role in understanding team performance, as expectations shape individual reactions to team behaviors. Expectations, of course, do not always match behavior. When an individual thinks a team task is going to be easy and cooperative and instead meets with competitive rather than cooperative behaviors, that individual is …
Social ostracism—being ignored or excluded—threatens needs for self-esteem, belongingness, control, and meaningful existence. In the conventional laboratory paradigms, a lone participant is ostracized by either confederates or imagined group members and then completes measures of threatened needs. This approach prohibits asking questions about the group dynamics involved in ostracism situations…
This article develops a theory about how motives behind organizational citizenship behavior (OCB) affect the amount of OCB reciprocated, group cohesion, and group performance. First, the article investigates the interpersonal exchange between peers and how motive perceived by the receiver affects his or her level of reciprocation. Second, it examines the individual attribute of interdependence …
This article integrates research on gendered organizations and the work-family interface to investigate an innovative workplace initiative, the Results-Only Work Environment (ROWE), implemented in the corporate headquarters of Best Buy, Inc. While flexible work policies common in other organizations "accommodate" individuals, this initiative attempts a broader and deeper critique of the organiz…
In-depth interviews with white middle-class Dutch and American girls demonstrate two important differences in the cultural beliefs and processes that shape their negotiation of heterosexuality. First, Dutch girls are able to integrate their sexual selves into their relationships with their parents, while reconciling sexuality with daughterhood is difficult for the American girls. Second, Americ…
This research uses data from 18 countries to investigate cross-national differences in the effect that men’s income relative to their spouses has on their involvement in housework. The author hypothesizes that gender expectations will be more salient in men’s household bargaining in contexts where the traditionally masculine and breadwinning-related activities of paid work and earning income ar…
In this article, the author explores the gendered dynamics of "grinding," sexualized dancing common at college parties. Drawing on the observations of student participant observers, the author describes the common script for initiating this behavior. At these parties, men initiated more often and more directly than women, whose behaviors were shaped by a sexual double standard and (hetero-) rel…
Prior research suggests that midlife husbands have worse health when they earn less than their wives; however, the mechanism(s) for this relationship have not been evaluated. In this study, the author analyzes 1,319 heterosexual married couples from the Health and Retirement Study to explore three theoretically grounded mechanisms. The author begins by assessing two well-established family rela…
Reciprocity is one of the defining features of social exchange and social life, yet exchange theorists have tended to take it for granted. Drawing on work from a decade-long theoretical research program, I argue that reciprocity is structured and variable across different forms of exchange, that these variations in the structure of reciprocity have profound effects on the emergence of integrati…
In group conversations, not speaking is the state of affairs experienced by most people most of the time; I refer to this as “conversational latency.” Hypothesizing that conversational latency affects one’s discursive options, I analyze the association between latency (operationalized as the number of turns that elapsed since the current speaker last spoke) and turn-initial words (e.g., but, oh…
In our everyday interactions as they unfold in real time, how do we do including? This article examines a specific set of interactional moments when the potential to be included (or not) recurs: when a newcomer arrives to some social scene where two or more already-present persons are actively engaged in some activity and that newcomer displays interest in joining into their activity. I show ho…
In this study, we investigate the relationship between uncertainty and trust in exogenous shifts in modes of social exchange (i.e., those that are not initiated by the individuals in a given exchange system). We explore how transitions from a high uncertainty environment (reciprocal exchange) to lower-uncertainty environments (nonbinding or binding negotiated exchange) affect the level of trust…
The assumption that individual behavior has an antecedent evaluative foundation is an important component of theories in sociology, psychology, political science, and economics. In its simplest form, the antecedent evaluation is a positive or negative attitude toward an object that may affect an individual’s object-related behavior. This attitude may be influenced by the attitudes of other pers…
There was a tremendous acceleration in newspaper publishing between 1930 and 1941 despite the Great Depression. The Malay press began to evolve into a site for discussing and debating the circumstances of Malay life in the 1930s. Rather than news, opinions, commentaries, leading articles and editorials made up the bulk of column space in Malay newspapers and magazines of the 1930s. It was a ‘vi…
The Great Depression (1929–35) seriously affected the world economy but it was also a catalyst of the development of political awareness among the Malays. In conjunction with the growth of political awareness there was the rise of consumerism, which also was accelerated by the Great Depression. People were taught to appreciate a new way of life centring around luxury goods that became cheaper a…
Prior to World War Two many of the Malay-language films released in Singapore and Malaya were made in Java and the Philippines. Beginning in 1940 the Shaw Brothers began producing Malay films in Singapore for distribution to their theatre network throughout Malaya. The first Malay film magazine, Film Melayu, which began publishing in May 1941, documented the production and release of a number o…