This article analyzes the consequences of our increasing reliance on private agents in the formulation and implementation of affordable housing policy. We describe the policies and processes by which affordable housing decisions are made in the United States—including how many and what kind of these units are built and where. Then, we empirically explore the impacts of different governance arra…
Examining the linkage between service provision and client outcomes is important in performance-based human service environments. Since most performance initiatives reward agencies for improving client outcomes rather than providing specific services, managers may have incentives to streamline workers’ efforts and reduce resources devoted to services considered nonessential. This article uses d…
This article presents a comparative analysis of the evolution of two community mental health networks that both have similar contracts from the State of Arizona. One of the networks is governed by a for-profit firm that buys needed services from a network of largely nonprofit agencies. The other network is governed by a community-based nonprofit that contracts with four separate nonprofit agenc…
Ordinarily research articles on public sector third-party governance, or the state of agents, turn to the subject of accountability in their conclusions. Rather than leaving it to the conclusions, this article takes up the subject of public sector third-party governance as a problem of accountability. To consider accountability, we studied contemporary performance measurement practices in the f…
The ability of an organisation to harness knowledge assets dynamics lies at the core of organisational value creation capacity. A key challenge both for researchers and for practitioners is to understand how to measure and manage knowledge assets dynamics. In this paper the managerial foundations of knowledge assets dynamics are introduced. For measuring and managing knowledge assets dynamics w…
During the recent years the intellectual capital (IC) literature has produced tens of models to support the various IC management (ICM) activities, such as identification, measurement, valuation, acquisition and reporting IC. However, the practice of applying these models seems to be a fairly new issue in many organisations. The gap between research and practice (i.e. not many organisations see…
In recent decades, a huge variety of models for managing intellectual capital (IC) have been generated. However, understanding how IC management (ICM) models operate in practice and the issues that may be encountered when they are implemented remain a challenging issue. This is because there seems to be a significant gap between the enthusiastic development of ICM models in theory and the appli…
This paper describes the application of a scorecard, based on social network analysis, to monitor the evolution of knowledge flows. This scorecard helps organizations to identify new ways to optimize knowledge flows by combining communication media that match their working environments. Three case studies were conducted: one within an Italian Research Centre, and two within U.S.-based Research …
The current literature regarding virtual teams (VTs) lacks outcomes related to intellectual capital (IC) and knowledge management (KM). Moreover, e-collaboration and VTs need the necessary metrics to assess the real benefits that KM derives from the use of new e-collaboration technologies. There is also scarce evaluation of the cause–effect linkage between a VT structural configuration and its …
Even though knowledge assets have been widely recognized as the principal drivers of firm's competitive advantage, few are the frameworks that have explained how these strategic assets are transformed into value and how the value creation process occurs. Also there is a confusing terminology in the literature surrounding many concepts explaining the dynamics of value creation. By conducting a S…
Previous research has investigated the relationships between intellectual capital (IC) and human resource management (HRM). Others have described the link between IC and strategic initiatives in an organization including strategic human resource management (SHRM). However, little systematic work has been done to develop a holistic overview of connections between the three concepts. Through an a…
This paper takes a knowledge-based view of firms and discusses the importance of linking organizational knowledge assets into corporate strategy. In order to conceptualize knowledge assets, the paper adopts the intellectual capital (IC) framework, which distinguishes three IC components: human, structural and relational capital. As regards business strategy, the paper adopts Miles and Snow's mo…
In this study, we propose to model how intellectual capital (IC) attributes affect the performance of organizations operating in the performing arts sector, more specifically opera companies. In particular, the aim of this paper is twofold in that it seeks: (1) to analyze the role IC plays in performing arts organizations; and (2) to propose research hypotheses that suggest how IC affects the p…
Being competitive entails continuously performing product and process innovations. The acquisition of externally generated R&D is therefore increasingly important. However, firms have different needs when performing this process. The paper presents 26 drivers of intellectual capital (IC) as crucial for the absorption of externally generated R&D. Additionally we identify divergences in a range o…
The knowledge management (KM) mindset is a precursor to a knowledge-sharing culture. It is often assumed that developing a KM mindset is somewhat easier than developing a knowledge-sharing culture in an organization. However, the task is daunting for knowledge managers. To explore and understand the issue, we conducted research using focus group methodology that identified the key challenges th…
While most of the research in Knowledge Management (KM) has focused on business communities, there is a breadth of potential applications of KM theory and practice to wider society. This paper explores the potential of KM for rural communities, specifically for those that want to preserve their social history and collective memories (what we call heritage) to enrich the lives of others. In KM t…
In line with the development of new media, newspaper companies are facing drastic changes in their competitive environment. Managing change requires both new capabilities and new ways of thinking. Organizational learning could be seen in terms of increasing shared organizational knowledge through changing social practices, which in turn consist of discourses. In this article we investigate the …
The paper investigates the effect of homophily and status differences on knowledge integration among individuals involved in product development activities. By distinguishing between search and transfer as two integral parts of the knowledge integration process, the paper addresses the question of how cognitive and motivational barriers to knowledge integration operate differently through the s…
This paper argues that Knowledge Management Technology (KMT) is socially constructed in use based on the affordances and constraints of the technology artefact. Since many Knowledge Management (KM) systems are introduced with vague purposes (such as to improve knowledge sharing) it is therefore their affordances and constraints which strongly shape the socially constructed ‘KMT-in-practice’. Th…
Knowledge of the natural and the social are irreducibly different yet have much in common. The differences lie at the levels of complexity they engage, modes of explanation they adopt, investigation aims they allow and whether they assert a ‘double hermeneutic’ effect to the behaviour of the studied objects. Knowledge are in common in that they are all construed out of available resources, just…