Organizational Responses to Negative Evaluation by External Stakeholders: The Role of Organizational Identity Characteristics in Organizational Response Formulation

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Organizational Responses to Negative Evaluation by External Stakeholders: The Role of Organizational Identity Characteristics in Organizational Response Formulation

Randel, Amy E. - Personal Name; Jaussi, Kimberly S. - Personal Name; Standifird, Stephen S. - Personal Name;

The authors offer a framework based on the stakeholder, organizational identity, and strategic response literatures to specify how organizational identity influences an organization’s responses to negative evaluation in the public domain by external stakeholders. The framework proposes how the number of organizational identities possessed by an organization and the level of perceived organizational identity threat affect which type of response an organization will adopt. Directions for future research are developed and implications for practicing managers are proposed.

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Series Title: Business Society
Call Number: -
Publisher: : sage publisher., 2009
Collation: -
Language: English
ISBN/ISSN: 00076503
Classification: -
Content Type: -
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Edition: Vol. 48 no. 4, December 2009.pp. 438-466
Subject(s): Organizational identity
External stakeholder
Strategic response
Negative evaluation
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Statement of Responsibility: -

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