Journal Articles

Making memories available: a framework for preserving rural heritage through community knowledge management (cKM)

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While most of the research in Knowledge Management (KM) has focused on business communities, there is a breadth of potential applications of KM theory and practice to wider society. This paper explores the potential of KM for rural communities, specifically for those that want to preserve their social history and collective memories (what we call heritage) to enrich the lives of others. In KM terms, this is a task of accumulating and recording knowledge (using KM techniques such as story-telling and communities of practice) to enable its retention for future use (by interested people perhaps through KM systems). We report a case study of Cardrona, a valley of approximately 120 people in New Zealand's South Island. Realising that time would erode knowledge of their community a small, motivated group of residents initiated a KM programme to create a legacy for a wider community including younger generations, tourists and scholars. This paper applies KM principles to rural communities that want to harness their collective knowledge for wider societal gain, and develops a community-based framework to inform such initiatives. As a result, we call for a wider conceptualisation of KM to include motives for managing knowledge beyond business performance to accommodate community (cKM).

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Detail Information

Series Title

Knowledge Management Research & Practice

Call Number

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Publisher

United States : Palgreave Macmilan., 2010

Collation

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Language

English

ISBN/ISSN

14778238

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

Vol. 8, No. 2, June 2010. pp. 121–134

Subject(s)

Culture
Knowledge communities
Heritage
Repositories
Case study/studies

Specific Detail Info

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Statement of Responsibility

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