Journal Articles

Organizational Red Tape: A Measurement Experiment

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Multiple public administration survey research projects have asked respondents to assess the level of red tape in their organizations. Many of these surveys use the following questionnaire item: “If red tape is defined as ‘burdensome rules and procedures that have negative effects on the organization’s effectiveness,’ how would you assess the level of red tape in your organization?” Unfortunately, no research has tested the ways in which the language used in this item may bias responses. This research uses data from a 2010 national survey of 2,500 local government managers in the United States to test three variations of the Organizational Red Tape scale, investigating whether there is variation in perceived organizational red tape based on the question wording. The findings from this research contribute to the red tape literature by providing empirical evidence that the definition used in the Organizational Red Tape scale, a commonly used questionnaire item in public administration research, influences responses about red tape perceptions.

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Detail Information

Series Title

Journal of Public Administration Research & Theory

Call Number

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Publisher

Oxford, UK : Oxford University Press., 2012

Collation

p. 427-444

Language

English

ISBN/ISSN

1053-1858

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

Volume 22 Issue 3 July 2012 p. 427-444

Subject(s)

Research methods
Administration

Specific Detail Info

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