APA Style
McQueen, Robert J, Chen, Jihong. (2010).
Building script-based tacit knowledge in call centre trainees (Vol. 8, No. 3, September 2010. pp. 240–255).
United Kingdom:
Palgrave.
Chicago Style
McQueen, Robert J, Chen, Jihong.
Building script-based tacit knowledge in call centre trainees.
Vol. 8, No. 3, September 2010. pp. 240–255
United Kingdom:
Palgrave,
2010.
Journal Articles.
MLA Style
McQueen, Robert J, Chen, Jihong.
Building script-based tacit knowledge in call centre trainees.
Vol. 8, No. 3, September 2010. pp. 240–255
United Kingdom:
Palgrave,
2010.
Journal Articles.
Turabian Style
McQueen, Robert J, Chen, Jihong.
Building script-based tacit knowledge in call centre trainees.
Vol. 8, No. 3, September 2010. pp. 240–255
United Kingdom:
Palgrave,
2010.
Journal Articles.